Asana crashes for growing organisations dedicated to Asana
This is not a new problem, it’s been reported by me through multiple channels before during the pasts 12 months. The problem escalates with growing organizations fully dedicated to running their business operations in Asana. It occurs on both desktop and web apps, for different users, on different computers and browsers.
Very unclear to me how Asana still hasn’t fixed this issue, especially with increased enterprise focus over the last years.
Collapsed sections is great, just don’t load all task in the project at once
Since the release of Collapsed sections, you offered a way to get a better overview, faster navigation, and make tasks in lower sections more accessible. It is a great feature until it crashes the whole user experience due to loading all tasks in the project at once even if it’s not visible or ever needed to the user viewing the project.
My take is that collapsed section is not fully implemented as it was intended to be used or at least it was not developed to handle larger projects.
Simple fix, just load tasks that are requested by the user to look at
The fix is simple and has been communicated clearly many times by me. Don’t load all the tasks in the project at once, get 0 - 50 tasks or so for each section when collapsed, and only load the rest for each section when it is expanded and visible to the user. The user normally looks for one task but you load all 1000+ every time, it’s a waste of your resources and the user’s time.
Increase the priority and resolve this issue forever
There are ways around this, like restructuring the data into multiple projects, but it’s cumbersome for all your organizations to do it. Why won’t Asana fix the source of the issue for all their organizations instead?
The problem is growing, as your customer organization grows and expands its use cases of Asana. Asana feels slow and then broken to these users.
For details look at the previous videos and information I’ve sent to you before, through the forum, firstname.lastname@example.org, and to @Kem_Ozbek .
Please, increase the priority of fixing this issue, it is a small fix with a big impact on your most dedicated and valuable clients.