Asana and Adobe Acrobat

Hi! My client is having issues when I submit PDF files in Asana “I have Adobe Acrobat but every time I try and open some attachments sent in Asana, it redirects me to get Acrobat.” Do you have any ideas to help work around this issue?

Hi @Susie_Hays, welcome to the Asana Community Forum!

I suggest you following these troubleshooting steps and if the issue persists you can try to download Adobe Acrobat as you may not have the latest version or compatible version for the type of file you are trying to open.

I hope this helps!