Hi, my team and I keep getting an ‘Authentication Error’ with the sales force logo when I try to access the help center. I emailed support several times but still haven’t gotten a reply. Does anyone know how to get this resolved?
A post was merged into an existing topic: Try the new Asana Help Center!
Hi @Suren_Dharmaratne ,
It’s a known issue; I merged your post with the thread on this topic. Specifically, see this post:
Hi everyone,
Thank you for sharing your feedback with us. Our team is actively addressing the issue you’ve reported, and we’d like to provide some additional context in the meantime.
We’ve identified that users who belong to multiple organizations are currently unable to access the Help Center. Our team is working on a solution, which we hope to implement soon. In the meantime, you can still access Help Articles and the chatbot by visiting help.asana.com in incognito mode.
Additionally, some …