Someone from the company deleted a forms in our of our Project by accident and this forms is really critical for the company and used by hundreds of people.
I tried retrieving it with the step by step that Asana bot provided to me but it does not work for forms, but works for deleted tasks, projects and everything else. I really need Asana team support to help me retrieve this forms.
Appreciate the help asap
Hi @Julia_Rossini1,
You’ll need to contact Asana support to have them recover a deleted form.
Thanks @Phil_Seeman. That’s unfortunate that this is the only way out, but thanks for the help.
I opened a case with support, but I’m not sure how long it will take for the asana team to respond, I’ve seen some pay saying it could take days, but this is a really critical form for my company so I was hoping there was a quicker solution.
Unfortunately not, contacting support and having them restore it is the only option. One tip: don’t email them again to follow up, that will move your request to the back of the queue again. You’ll need to just wait for their response. Yes, it can take a few days sometimes.
Thanks Phil.
Still no answers and no solution. Worst customer support I’ve seen in my professional life lol.
Sorry, @Julia_Rossini1, Support seems to be quite backed up currently.
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