Finding work management solutions expensive but paying for a chat tool? Think again

Work management solutions aren’t cheap, but you know what’s expensive? Chat tools. Slack, Teams, Whatsapp for Business…

Yes, I know, they are amazing and you use it a lot. Me too, I love Slack for example. My controversial opinion: you use them way too much, you have not been properly trained on it, and you use it badly.

For examples we see clients paying for a chat tool, only to be able to access old messages. Why do you need to access old messages? Because you “do work” in there.

A chat should be a facilitator for your work management solution. It should serve as a tool to chit-chat (“how was your week-end?”), sync (“are you coming to the meeting?”) or discuss an urgent matter (“can you replace me for my 2pm appointment?”).

If losing old discussions makes you uncomfortable, that’s because those discussions did not happen at the right place and they matter too much.

A discussion about work should be attached to the work itself. It should be next to the assignee, the due date and the documents. It should be easy to delegate this piece of work and the discussion that goes with it.

So instead of pushing back on getting a work management solution for your company, maybe you should reconsider how you are using your chat tool and whether you really use them for their intended purposes?


Bastien, Asana Expert
iDO (Asana Partner: Services & Licenses)

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