Estimated time and actual time fields do not show hours number when selected from the list

I want to provide time to these fields. When I select the time value from drop down list e.g. 2 hrs 15 minutes, when I go out from the field, the value shown in this field is changed - hours become minutes and minutes disappear. What is interesting, formula that use the value from this field, calculates properly. So I believe that this is only display issue. I cannot submit it as a bug so please move this request to the valid forum category.

Hi @AnnaPapiernik,

Thank you for this feedback.

The way the bug category is used has changed recently, and it will only be used for bugs that are considered critical.

Could you provide screenshots for more clarity?

It’s hard to show by screen shots, but let’s try.

In case 1:

  1. press 2 on the keyboard
  2. select 2 hrs 30 min from the menu
    the result 2 min in the field

In case 2:

  1. press 22 on the keyboard (no menu)
    the result is correct - 22 min

I can confirm this is an issue also on my end. Typing out the time like 230 seems to be the only way to submit 2h30m

@Forum-team Could you pass this on to the relevant team?

Some related feedback:

Hello, I have found a tiny but important bug in time tracking, see the video:

Please let me know if you need any further details.
Honza

Thanks for the video @honzapav , I’ve merged it into this existing topic

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Hi everyone,

Thank you for reporting this and providing these details! This helped me escalate the issue to the development team for review.

I’ll be sure to share any updates on the progress in this thread.

@Jan-Rienk, thanks for flagging and merging!

2 Likes

When trying to add time to a task, the drop-down menu offers hours and minutes. However, it is currently only allowing minutes to be added. For example, if I type 6 into actual time and then select 6 hours and 15 minutes from the drop-down, it enters in 12 minutes. If I enter in 3 hours using the same method, it becomes 3 minutes. If I try to manually enter 03:00 for 3 hours, it also results in 3 minutes.

The only work around I have found has been to enter a number to allow the time entry to appear (00:00) and then I can highlight and replace the hour digit with the number I need. I’m wondering if there could be a bug or if I don’t understand this functionality

@Heather_Lane,

I’ve moved this post to another category that’s more appropriate.

I recommend you try these troubleshooting steps, then please create a support ticket: see How to contact our Support Team.

@Forum-team, I recall recently seeing another similar request either here in the Forum or in Slack in case you might want to escalate.

Thanks,

Larry

I’ve found this other topic so I’m merging this topic into that one.

1 Like

Thank you for merging the threads, @lpb.

We have escalated the issue.

1 Like

Hi,
Several people on our team experienced what seems to be a recent bug: when creating a new task, it is impossible to add hours for an estimated time. Eg you click in the field, tap ‘3’, you see a drop-down with options, you click on ‘3 hours’, the field now shows ‘03:00’, you deselect the field and then the value changes to ‘03m’.

We are experiencing the same bug. You can type it out, which is not a huge inconvenience, but would be nice to see a resolution.

@Frank_Sonck , @Bryce_Wood , I’ve merged your posts into this existing one where you can check up on the progress of this bug fix.