Duplicate Tasks Not Including All Sub-tasks

Bug Description:

When I click ‘Duplicate’ the task will start to duplicate but then stop 1 or 2 subtasks in.

Steps to reproduce:

Duplicate a task.

Browser version:

Chrome Version 80.0.3987.132 (Official Build) (64-bit)

Upload screenshots below:

2

Welcome to the Forum @Jose_Morales and thank you for taking time to report this.

Would you mind trying this troubleshooting steps and let me know what the results are?

  • Clear your browser’s cache and cookies
  • Try to duplicate the task while using a different browser
  • Try to duplicate the task from an incognito windows

Thank you Jose! Looking forward to your reply!

DONE Clear your browser’s cache and cookies
DONE Try to duplicate the task while using a different browser
DONE Try to duplicate the task from an incognito windows

I submitted a support ticket 48 hours ago. Case #141082

Included:
URL of the initial task
URL of the duplicated task (in which subtasks are missing)

Thanks!

Thanks @Jose_Morales,

I can see our team came back to you a couple of hours ago. Looks like one of your subtasks is going deeper than 5 levels. (A task can only go 5 levels deep).

I’m going to close this thread for now in the Forum as this seems particular to your project and is handled directly via our support team! :slight_smile:

This topic was automatically closed 16 days after the last reply. New replies are no longer allowed.