@Bastien_Siebman, @Phil_Seeman, @Emily_Roman, @LEGGO,
I come down more on the side of:
-
Comment only when you need to
Don’t generate any unnecessary notifications (except to say thanks where beneficial)
But do use comments for non-critical, ad-hoc clarification or context, or to further a task along -
Don’t put important information only in comments
Because they’ll potentially be buried in a long thread and for reasons @mckenna.brewer gives
Adopt another protocol for this data (in Description, Custom Fields, Tags, etc. as appropriate)
I think these guidelines will prove more sustainable over time than “Use comments a lot.”
Just my take, FWIW. I respect your voices (and those of others including a major client who believes comments should accompany every task completion).
Larry