# \#gmail **URL:** https://forum.asana.com/tag/gmail/154.md [Latest](https://forum.asana.com/latest.md) · [Categories](https://forum.asana.com/categories.md) · [Tags](https://forum.asana.com/tags.md) --- ## [Realtime (or near) intake of emails from Google/Outlook as a trigger for AI Teammates (or other workflows)](https://forum.asana.com/t/realtime-or-near-intake-of-emails-from-google-outlook-as-a-trigger-for-ai-teammates-or-other-workflows/1155610)
**Author:** [@AnAsanaUser](https://forum.asana.com/u/AnAsanaUser)\ **Replies:** 1\ **Last updated:** [18 September 2026 14:48 UTC](https://forum.asana.com/t/realtime-or-near-intake-of-emails-from-google-outlook-as-a-trigger-for-ai-teammates-or-other-workflows/1155610 "2026-09-18T14:48:53Z")
When I receive an email, it would be great if an AI Teammate could analyse it and decide what actions need to be taken. Actions could include creating/closing tasks, drafting a reply, updating statuses, etc. MCP integrat… --- ## [New Gmail Sync doesn't allow to update existing tasks](https://forum.asana.com/t/new-gmail-sync-doesnt-allow-to-update-existing-tasks/700932)
**Author:** [@mikedfarrell](https://forum.asana.com/u/mikedfarrell)\ **Replies:** 15\ **Last updated:** [3 September 2026 09:55 UTC](https://forum.asana.com/t/new-gmail-sync-doesnt-allow-to-update-existing-tasks/700932 "2026-09-03T09:55:48Z")
Hi the new gmail sync feature to include updates on future replies is great. However, we are still in great need of syncing emails to existing tasks. This is important because most often, project tasks are already create… --- ## [Authentication issues with Gmail integration and rules again](https://forum.asana.com/t/authentication-issues-with-gmail-integration-and-rules-again/1142828)
**Author:** [@Bonne\_Wilce](https://forum.asana.com/u/Bonne_Wilce)\ **Replies:** 0\ **Last updated:** [29 May 2026 07:49 UTC](https://forum.asana.com/t/authentication-issues-with-gmail-integration-and-rules-again/1142828 "2026-05-29T07:49:15Z")
Hello, I had a working rule with gmail sending mails. But no longer. I receive a prompt to Refresh auth token. Connect to Gmail Rules I click nothing happens. I removed the connection to gmail under apps. Click and … --- ## [Asana for Gmail - associate a thread to an existing task?](https://forum.asana.com/t/asana-for-gmail-associate-a-thread-to-an-existing-task/155945)
**Author:** [@Alison\_Palmer](https://forum.asana.com/u/Alison_Palmer)\ **Replies:** 12\ **Last updated:** [3 March 2026 16:13 UTC](https://forum.asana.com/t/asana-for-gmail-associate-a-thread-to-an-existing-task/155945 "2026-03-03T16:13:07Z")
Hi there, forum! I’ve installed the Asana for Gmail integration, but I’m not getting a lot of use out of it. I rarely create tasks directly from my Gmail inbox. I was hoping to find a functionality which allowed me to as… --- ## [Gmail deep links in Asana tasks not working for shared mailboxes (Permission issues)](https://forum.asana.com/t/gmail-deep-links-in-asana-tasks-not-working-for-shared-mailboxes-permission-issues/1121436)
**Author:** [@Patryk\_D](https://forum.asana.com/u/Patryk_D)\ **Replies:** 1\ **Last updated:** [2 February 2026 15:06 UTC](https://forum.asana.com/t/gmail-deep-links-in-asana-tasks-not-working-for-shared-mailboxes-permission-issues/1121436 "2026-02-02T15:06:26Z")
Hi everyone, Our team uses several shared Gmail accounts (workgroup mailboxes accessed by multiple users). We are struggling with a workflow issue regarding the connection between Asana tasks and specific emails. The I… --- ## [Tray (?) Asana Gmail Integration not working](https://forum.asana.com/t/tray-asana-gmail-integration-not-working/1104697)
**Author:** [@Jaro\_Necesito](https://forum.asana.com/u/Jaro_Necesito)\ **Replies:** 5\ **Last updated:** [13 November 2025 23:37 UTC](https://forum.asana.com/t/tray-asana-gmail-integration-not-working/1104697 "2025-11-13T23:37:38Z")
I tried setting up the Gmail Integration in Rules however when I try to run the rule, it gives me this error: Authentication could not be refreshed. If the problem persists, please create a new one or contact tray.ai su… --- ## [Gmail add on in rules only reconnects to one action node](https://forum.asana.com/t/gmail-add-on-in-rules-only-reconnects-to-one-action-node/1096695)
**Author:** [@Coen\_Sjamaar](https://forum.asana.com/u/Coen_Sjamaar)\ **Replies:** 3\ **Last updated:** [12 September 2025 11:51 UTC](https://forum.asana.com/t/gmail-add-on-in-rules-only-reconnects-to-one-action-node/1096695 "2025-09-12T11:51:16Z")
I have a rule that, depending on the section the ticket was moved to, sends out an email to our finance department. For this, we use the external action Send email. Now the problem is that every time I change my Gmail pa… --- ## [Best Practices Gmail Asana Task Workflow](https://forum.asana.com/t/best-practices-gmail-asana-task-workflow/1088570)
**Author:** [@Oliver36](https://forum.asana.com/u/Oliver36)\ **Replies:** 2\ **Last updated:** [12 August 2025 17:27 UTC](https://forum.asana.com/t/best-practices-gmail-asana-task-workflow/1088570 "2025-08-12T17:27:58Z")
Hello Community, I am considering moving over from Trello, but the one feature that keeps me in the Trello eco-system if the Sendboard “Email for Trello” Power-up. It essentially uses the Card (Task) Comment Feature as… --- ## [gmailからタスクを作成する](https://forum.asana.com/t/gmail/986049)
**Author:** [@mariko\_i](https://forum.asana.com/u/mariko_i)\ **Replies:** 5\ **Last updated:** [5 December 2024 03:31 UTC](https://forum.asana.com/t/gmail/986049 "2024-12-05T03:31:39Z")
gmailからタスクを作成すると、相手からのメールがコメントに表示されないのは普通ですか？ メールに依頼内容が記載されているので、相手のメール内容もコメントに同期させたいです。 --- ## [Asana for Gmailアドオンをスマホで使うと「アドオンエラー」と表示される](https://forum.asana.com/t/asana-for-gmail/988726)
**Author:** [@Masa\_Hagiwara](https://forum.asana.com/u/Masa_Hagiwara)\ **Replies:** 2\ **Last updated:** [1 December 2024 20:44 UTC](https://forum.asana.com/t/asana-for-gmail/988726 "2024-12-01T20:44:10Z")
Asana for Gmailアドオンを使うと、スマホのGmailアプリからでもAsanaのタスクを作成できます。 残念ながら、この機能を使うと、体感100％の確率で「アドオンのエラー」が表示されます。 ところが、実はちゃんとタスクが作成されていることが大半です（体感80-90%くらい）。 残りの体感10-20％くらいは、タイトルだけしか反映されず、内容が説明欄に入ってないことがあります。 まずは、きちんと動くように修正い… --- ## [Custom Rule to send an email that includes the task's attachment](https://forum.asana.com/t/custom-rule-to-send-an-email-that-includes-the-tasks-attachment/986685)
**Author:** [@Sarah\_Cavanaugh](https://forum.asana.com/u/Sarah_Cavanaugh)\ **Replies:** 1\ **Last updated:** [26 November 2024 17:50 UTC](https://forum.asana.com/t/custom-rule-to-send-an-email-that-includes-the-tasks-attachment/986685 "2024-11-26T17:50:24Z")
Hello! I’m trying to set up a custom rule that triggers when an attachment is added to a task. Once the attachment is added, I’d like Asana to send an email using the Gmail integration and include the attachment from the… --- ## [Authentication issues with Gmail integration and rules](https://forum.asana.com/t/authentication-issues-with-gmail-integration-and-rules/890927)
**Author:** [@Service\_Center](https://forum.asana.com/u/Service_Center)\ **Replies:** 4\ **Last updated:** [16 August 2024 09:42 UTC](https://forum.asana.com/t/authentication-issues-with-gmail-integration-and-rules/890927 "2024-08-16T09:42:53Z")
The Gmail rule in external actions is not working. After trying to authenticate the google email, it tries opening a new tab and closes abruptly without anything being displayed. Has anyone faced this? --- ## [Gmail Add-In error](https://forum.asana.com/t/gmail-add-in-error/832263)
**Author:** [@Steve\_Parkinson](https://forum.asana.com/u/Steve_Parkinson)\ **Replies:** 1\ **Last updated:** [12 June 2024 03:10 UTC](https://forum.asana.com/t/gmail-add-in-error/832263 "2024-06-12T03:10:19Z")
Hello, since Monday 10th June I am receiving this error message whenever I try to use the Gmail Add-In (desktop and Android). Have tried removing and re-adding the Add-In, with no change. Any suggestions? --- ## [Gmail Add-on automatically syncs emails for new tasks - can it be paired to pre-existing tasks?](https://forum.asana.com/t/gmail-add-on-automatically-syncs-emails-for-new-tasks-can-it-be-paired-to-pre-existing-tasks/713545)
**Author:** [@Keith\_G](https://forum.asana.com/u/Keith_G)\ **Replies:** 0\ **Last updated:** [20 February 2024 22:59 UTC](https://forum.asana.com/t/gmail-add-on-automatically-syncs-emails-for-new-tasks-can-it-be-paired-to-pre-existing-tasks/713545 "2024-02-20T22:59:07Z")
Hello, A few weeks ago I saw the exciting new feature of syncing your email responses to an asana ticket automatically through the Gmail Add-On: However, I notice that it only seems to build this connection if I make… --- ## [Allow Additional Emails to be added to existing tasks from Asana Add-on for Gmail](https://forum.asana.com/t/allow-additional-emails-to-be-added-to-existing-tasks-from-asana-add-on-for-gmail/36270)
**Author:** [@Brandon\_Pendry](https://forum.asana.com/u/Brandon_Pendry)\ **Replies:** 62\ **Last updated:** [4 January 2024 22:31 UTC](https://forum.asana.com/t/allow-additional-emails-to-be-added-to-existing-tasks-from-asana-add-on-for-gmail/36270 "2024-01-04T22:31:09Z")
Could you please update the functionality of the Gmail Add-on to include being able to add emails to existing tasks. I love creating tasks from Gmail but often have updates that would be great to add-in as a comment. I w… --- ## [Consulta migración de usuarios.](https://forum.asana.com/t/consulta-migracion-de-usuarios/606827)
**Author:** [@Leandro\_Montesoro](https://forum.asana.com/u/Leandro_Montesoro)\ **Replies:** 1\ **Last updated:** [16 November 2023 05:53 UTC](https://forum.asana.com/t/consulta-migracion-de-usuarios/606827 "2023-11-16T05:53:44Z")
Que tal! En mi organización vamos a cambiar el dominio de nuestras casillas de gmail. Frente a esto, queria consultarles si es viable hacer una migración masiva de las casillas de nuestros usuarios al nuevo dominio, ya … --- ## [Gmail integration not syncing with existing Asana account](https://forum.asana.com/t/gmail-integration-not-syncing-with-existing-asana-account/173900)
**Author:** [@Samantha\_Sutton](https://forum.asana.com/u/Samantha_Sutton)\ **Replies:** 5\ **Last updated:** [8 August 2023 14:53 UTC](https://forum.asana.com/t/gmail-integration-not-syncing-with-existing-asana-account/173900 "2023-08-08T14:53:32Z")
My company has the Asana add on in Gmail. When I click the button to turn an email into an Asana task, I show up as the assignee (I am assigning this task to myself, I just want it to show up in my existing Asana account… --- ## [Mailbox integrated to Asana to communicate with external users](https://forum.asana.com/t/mailbox-integrated-to-asana-to-communicate-with-external-users/41099)
**Author:** [@John\_Bromley](https://forum.asana.com/u/John_Bromley)\ **Replies:** 9\ **Last updated:** [13 October 2023 08:08 UTC](https://forum.asana.com/t/mailbox-integrated-to-asana-to-communicate-with-external-users/41099 "2023-10-13T08:08:40Z")
Hi, I am trying to work out how I can have correspondence between my team & customers which takes place in Gmail to show within an Asana task/comments so that the email thread is visible to the wider team. I’d really a… --- ## [Asana + Gmail Feature Request - Add Inline Asana icon](https://forum.asana.com/t/asana-gmail-feature-request-add-inline-asana-icon/563985)
**Author:** [@Kym\_Costanzo](https://forum.asana.com/u/Kym_Costanzo)\ **Replies:** 0\ **Last updated:** [9 October 2023 16:00 UTC](https://forum.asana.com/t/asana-gmail-feature-request-add-inline-asana-icon/563985 "2023-10-09T16:00:57Z")
Love the Asana + Gmail Integration, but one huge QOL improvement would be if an Asana icon showed up inline with emails (just like favorite star, or the “important” icon) for emails that already have Asana integration. F… --- ## [Création de tâches Asana à partir de Gmail](https://forum.asana.com/t/creation-de-taches-asana-a-partir-de-gmail/452874)
**Author:** [@Rodolphe\_Vito](https://forum.asana.com/u/Rodolphe_Vito)\ **Replies:** 1\ **Last updated:** [13 June 2023 18:08 UTC](https://forum.asana.com/t/creation-de-taches-asana-a-partir-de-gmail/452874 "2023-06-13T18:08:08Z")
Hello, Petite question que j’essaye de résoudre depuis un moment maintenant. Dans mon entreprise je supervise plusieurs départements. Chaque jour, je recois des courriels que je label dans mon Gmail pour pouvoir faire … --- ## [Change "To" address Gmail "Send email" action](https://forum.asana.com/t/change-to-address-gmail-send-email-action/450224)
**Author:** [@Rebecca\_Abram](https://forum.asana.com/u/Rebecca_Abram)\ **Replies:** 2\ **Last updated:** [9 June 2023 21:31 UTC](https://forum.asana.com/t/change-to-address-gmail-send-email-action/450224 "2023-06-09T21:31:16Z")
I have an external (“public”) Asana form I send to vendors. This form creates an approval task in my project. Based on the information provided, I’d like to send an “approved” email to the person who submitted the email … --- ## [Gmail app is no longer working - can't select the project](https://forum.asana.com/t/gmail-app-is-no-longer-working-cant-select-the-project/407081)
**Author:** [@Constanitn](https://forum.asana.com/u/Constanitn)\ **Replies:** 2\ **Last updated:** [25 April 2023 20:22 UTC](https://forum.asana.com/t/gmail-app-is-no-longer-working-cant-select-the-project/407081 "2023-04-25T20:22:15Z")
Hi, before there was a box to write the project name - now it is not there anymore. How to select the project I want to add the task? If the due date us not indicated, automatically sets to Jan 1, 1970 Can anyone help… --- ## [Gmail app is no longer working: January 1 1970](https://forum.asana.com/t/gmail-app-is-no-longer-working-january-1-1970/401353)
**Author:** [@Ashley\_Russell](https://forum.asana.com/u/Ashley_Russell)\ **Replies:** 1\ **Last updated:** [23 April 2023 18:06 UTC](https://forum.asana.com/t/gmail-app-is-no-longer-working-january-1-1970/401353 "2023-04-23T18:06:47Z")
Hello, When I first started using the asana app a few weeks ago in gmail it worked just fine, now it does not. It no longer drags the title of the email over within gmail, it no longer lets me type anything in the searc… --- ## [Revising Automated Gmail Rules: "Only \_\_\_\_\_ can edit this action"](https://forum.asana.com/t/revising-automated-gmail-rules-only-can-edit-this-action/328934)
**Author:** [@anon95252980](https://forum.asana.com/u/anon95252980)\ **Replies:** 1\ **Last updated:** [4 February 2023 07:07 UTC](https://forum.asana.com/t/revising-automated-gmail-rules-only-can-edit-this-action/328934 "2023-02-04T07:07:54Z")
Hi there My team recently incorporated a Gmail Rule as an Action into one of our Asana Projects. However, when a colleague attempted to edit the action, she was met with a pop-up that said, “Only Gabriel Cortez can edit… --- ## [Can I link to an email in gmail from a task?](https://forum.asana.com/t/can-i-link-to-an-email-in-gmail-from-a-task/309539)
**Author:** [@Morten\_Munchow](https://forum.asana.com/u/Morten_Munchow)\ **Replies:** 1\ **Last updated:** [18 January 2023 09:14 UTC](https://forum.asana.com/t/can-i-link-to-an-email-in-gmail-from-a-task/309539 "2023-01-18T09:14:15Z")
Hi I know how to integrate gmail with Asana so that I can create an Asana task directly in my Gmail and I’m even able to ‘attach’ or refer to the email in the Asana task by clicking “Add email to task” in the Asana plug… --- ## [Creamos todos los inicios de sesion con Gmail, pero pronto dejaremos de usarlo](https://forum.asana.com/t/creamos-todos-los-inicios-de-sesion-con-gmail-pero-pronto-dejaremos-de-usarlo/204411)
**Author:** [@Hector\_Hugo\_Vega\_Val](https://forum.asana.com/u/Hector_Hugo_Vega_Val)\ **Replies:** 1\ **Last updated:** [9 October 2022 15:11 UTC](https://forum.asana.com/t/creamos-todos-los-inicios-de-sesion-con-gmail-pero-pronto-dejaremos-de-usarlo/204411 "2022-10-09T15:11:33Z")
Todas nuestras cuentas fueron creadas usando GMail, que es nuestro proveedor de correos actualmente (esto es para toda la empresa y la cuenta contiene el dominio de la empresa, osea @laEmpresa.com), pero pronto se dejara… --- ## [Created all logins with GMail, but we will soon stop using GMail](https://forum.asana.com/t/created-all-logins-with-gmail-but-we-will-soon-stop-using-gmail/204415)
**Author:** [@Hector\_Hugo\_Vega\_Val](https://forum.asana.com/u/Hector_Hugo_Vega_Val)\ **Replies:** 2\ **Last updated:** [23 September 2022 09:12 UTC](https://forum.asana.com/t/created-all-logins-with-gmail-but-we-will-soon-stop-using-gmail/204415 "2022-09-23T09:12:21Z")
All of our accounts where created using Gmail, whitch is currently our email provider, we will soon leave GMail and will be using Exchange as email provider, the question is, what would happen to our logins and the proje… --- ## [I installed the Gmail Asana Add on, but it does not show up in Gmail.](https://forum.asana.com/t/i-installed-the-gmail-asana-add-on-but-it-does-not-show-up-in-gmail/55921)
**Author:** [@Katie\_Cyphers](https://forum.asana.com/u/Katie_Cyphers)\ **Replies:** 6\ **Last updated:** [19 August 2022 07:53 UTC](https://forum.asana.com/t/i-installed-the-gmail-asana-add-on-but-it-does-not-show-up-in-gmail/55921 "2022-08-19T07:53:37Z")
I installed the Asana add on to gmail this morning. Unfortunately, it has not shown up in my gmail. I have verified that it was installed. Please advise. Thanks. --- ## [Gmail Asana Add on - open source it?](https://forum.asana.com/t/gmail-asana-add-on-open-source-it/67290)
**Author:** [@christophe.mes](https://forum.asana.com/u/christophe.mes)\ **Replies:** 3\ **Last updated:** [3 December 2021 15:19 UTC](https://forum.asana.com/t/gmail-asana-add-on-open-source-it/67290 "2021-12-03T15:19:32Z")
Hi I’m using the Asana/GMail Add on but it really lacks features and UX. It takes 7 click to add an email to a project. This is insane. Can Asana maybe share open source the Add on so we can improve it? I would for ins… --- ## [Gmail Integration painfully slow?](https://forum.asana.com/t/gmail-integration-painfully-slow/143723)
**Author:** [@Keith\_Guerrette](https://forum.asana.com/u/Keith_Guerrette)\ **Replies:** 3\ **Last updated:** [25 November 2021 14:48 UTC](https://forum.asana.com/t/gmail-integration-painfully-slow/143723 "2021-11-25T14:48:39Z")
Is anyone else experiencing a painfully slow ux with the Gmail integration? It actually takes about 15 seconds to load each screen, meaning that adding a task using it often takes me over a minute per task, which… defeat… [Next page](https://forum.asana.com/tag/gmail/154.md?match_all_tags=true&page=1&tags%5B%5D=gmail)