XDOMAIN_MERGE_FORBIDDEN error when adding additional email

Hi,
I’m trying to add additional e-mail under My Profile Settings -> Notifications -> Add New Email.
Email address is from a different domain in our organization.
However, when I click reauthenticate, I end up with error:
Error
XDOMAIN_MERGE_FORBIDDEN

What am I doing wrong?

Thanks

Welcome to the Forum @Slavisa_Dojcinovic and thank you for reaching out!

I would highly encourage you to contact our Support Team who will be more than happy to add this email for you. You can contact them following these steps: How do I contact support

When you do, make sure to add:

  • the URL of this thread to save yourself from re explaining everything
  • The additional email address you are trying to add to your account.

Sorry for not being able to assist via the Forum but please let me know if there is anything else I can help you with!