# Welcome to Asana Premium pop-up won't go away

**URL:** <https://forum.asana.com/t/welcome-to-asana-premium-pop-up-wont-go-away/534768>\
**Category:** Closed\
**Created:** [12 September 2023 13:49 UTC](https://forum.asana.com/t/welcome-to-asana-premium-pop-up-wont-go-away/534768 "2023-09-12T13:49:14Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Andrea\_Mayer](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/andrea_mayer/32/39226_2.png) [@Andrea\_Mayer](https://forum.asana.com/u/Andrea_Mayer)\
**Post date:** [12 September 2023 15:28 UTC](https://forum.asana.com/t/welcome-to-asana-premium-pop-up-wont-go-away/534768/2 "2023-09-12T15:28:20Z")

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Welcome to the Asana Community Forum @Ric_Rawlins 👋  
I am sorry to hear about that. Have you tried to log out of your account and log in again? Or have you tried another browser?

If nothing helps and it keeps popping up although you close the window or click “next” etc then I recommend to reach out to [support](https://forum.asana.com/t/how-to-contact-our-support-team/87774) and they should be able to assist you with this.

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_[View the full topic](https://forum.asana.com/t/welcome-to-asana-premium-pop-up-wont-go-away/534768)._