Vimeo Integration is not working

Briefly describe (1-2 sentences) the Bug you’re experiencing: The recording feature is not working. It records the video but the pop up window with the file on it after the recording is done is not popping up. I get a black screen. I have already tried all you can think of - cockies, extensions, firewall, whitelist, allow popup, windows update, … everything and it does not work on Edge either.

Steps to reproduce:

Browser version: Google Chrome and EDGE on windows 11

Upload screenshots below: I could not find the button to upload the photo


Hi @Bianca_Rice, sorry for the trouble! I’ve consulted our team and they’ve confirmed that there’s currently an issue with our Vimeo integration. I don’t have an ETA to share yet, but our Developers are working with Vimeo to have this fixed as soon as possible. I’ll keep you posted here in the Forum once I know more!

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Please keep us posted because I have done this too! I recorded 2-3 hours of videos that showed they were recording and they disappeared. :frowning:

I am experiencing the same issue. I even tried deauthorizing Vimeo and when I go to reconnect I just end up on my Asana home screen. Help!

I am having the same issues since one week now. Please elevate the priority of fixing the bug.

Same! tried recording a task twice and the video is not saving in ticket

this is very upsetting. Right now I have a very old laptop with a different Windows version that works but since it’s such an old computer, it takes about 15 min to start plus another 15 to finally open one website. I have been using Loom to send videos to clients, but the videos need to be deleted because I have the free account.

Hi everyone, apologies for the trouble. Our team has rolled out a fix for this issue. Can you confirm if you are able to use the integration now? Thank you.

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YES!!! :tada: :confetti_ball: :tada: :confetti_ball:

It is back working! @Vanessa_N thank you so much!!!

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