Viewing attachments in a new window? Why did it change?

Before you could view click an attachment to view it in a new window. We used this to view PDF’s and comments in Asana at the same time. Something changed and now when we view attachments it opens up the same browser window so you can’t view and read comments in Asana. You have to download the file, locate it and open it. A huge waste of time and productivity. Please fix or add options, settings to bring back the old viewing feature.

Just a guess, but I believe they’ve changed this to integrate with their Proofing feature, where you can click anywhere on the image and then create a subtask (feedback) from there.

However, I believe there’s a workaround:

From PDFs you can right click where it says ‘Download’ and select to open on a separate tab or window from the context menu, and as for images, you can click anywhere in the image thumbnail and do the same :wink:

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Thanks, but right clicking and opening in a new tab or window doesn’t work to view it. It just opens a new tab or window and proceeds to download the file.

Ah, you’re correct.
I can see that the URL for the PDF is like:

https://app.asana.com/app/asana/-/get_asset?asset_id=00000000000000&force_download

I would then to copy the URL remove the &force_download part and open in a new tab, which is a bit too much isn’t it?

https://app.asana.com/app/asana/-/get_asset?asset_id=00000000000000

If Asana removed that attribute I guess it would make it easier and people could save from their browser if they wanted to. :confused:

I agree, that does work but is a pain. The work around I had was to copy Asana URL to a new window and paste then click on it to view the attachment next to the other Asana window with all the comments.
Thanks for trying to help and find workarounds.