# Users still hanging around in weird places

**URL:** <https://forum.asana.com/t/users-still-hanging-around-in-weird-places/124014>\
**Category:** Closed\
**Created:** [3 June 2021 21:42 UTC](https://forum.asana.com/t/users-still-hanging-around-in-weird-places/124014 "2021-06-03T21:42:36Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Rebecca\_McGrath](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/rebecca_mcgrath/32/74508_2.png) [@Rebecca\_McGrath](https://forum.asana.com/u/Rebecca_McGrath)\
**Post date:** [4 June 2021 09:19 UTC](https://forum.asana.com/t/users-still-hanging-around-in-weird-places/124014/2 "2021-06-04T09:19:42Z")

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Hi @Ally_E_Machate, thanks for reaching out 🙂

In this case, I’d suggest reaching out to our Support team directly as they have access to additional tools that we don’t have here on the Community team to be able to look into your Workspace membership further.

You can reach out to them by following the steps below:

> [@How to contact our Support Team email](https://forum.asana.com/t/how-to-contact-our-support-team/87774):
>
> You can contact the Asana support team through our Asana Support chatbot, which can be found at the bottom-right of the Help Center homepage. This method allows us to collect more information about your issue and effectively place your ticket with the team best equipped to assist you. To create a support ticket: Visit the [Help Center homepage](https://help.asana.com/s/). Click the chat icon in the bottom-right corner to open the Asana Support chatbot. Briefly describe your issue in the chat window. If the sugg…

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