Apologies for the delay in responding to you @Bridget_Casey and thank you so much for your patience. Our Team prioritise Premium support which might explain why it’s taking them a little longer to reply to you. I’ve liaised with the Team and confirmed they will be in touch shortly.
The new color of tags and custom field doesn’t have anything to do with this issue, but you can learn more about it here: New tag/custom field and project tag color - #6 by Marie
Hope this helps!