User deleted and cant be located anywhere

customer-support

#1

one if our users was just deleted from the system and we cant find a way to restore. i opened a support ticket but on one responded. please help.


Accidentally Deleted a User
#2

Hi @Tal! No worries, our support team should be able to recover this user for you; they will be in touch as soon as possible. Note that our support team prioritize Premium support, so if you’re using the free version of Asana, it might take them a little longer to get back to you!


#3

I accidentally deleted one of the users. Need to get it back.


#4

Contact the support: Go to asana.com/support, into “Having Trouble With” and then below you will find a “Still can’t find an answer” button.