Upload task via Importing CSV File

#1

Bug you’re experiencing:
When I run through the csv process, it freezes at after I’ve selected a file.

Steps to reproduce:
In a project I went to Import > CSV > Choose a file > after my file is selected it’s just a white box.
I have tried logging off and back in. I have tried another computer. Same issue.

Browser version: Chrome Version 73.0.3683.103 (Official Build) (64-bit)

Upload screenshots below:

2 Likes
#2

What’s the likely timeframe for a response?

I am not keen to load each 30 task with their subtask individually but we need to commence the project.

I have also tried this with another browser Microsoft Edge 42.17134.1.0 with the same issue.

#3

Can you share an anonymized version of the file so I can try on my end?
(I am a member of the community, Asana usually answers within a day or two)

1 Like
#4

I’ve encountered the same bug today, with the same Chrome version 73.0.3683.103.
Chrome Console reported that it’s an “TypeError”: TypeError: Cannot read property 'addEventListener' of undefined and Uncaught (in promise) TypeError: Cannot read property 'addEventListener' of undefined at js Mou1Hr62gJ62bJZazBZevw==.js:1

I can give the log and the test csv file, although it seems that problem isn’t based on the file.

Test CSV: https://drive.google.com/file/d/1LpgNk0tLzpNAXC7vSrSWuwF_pvS884AZ/view?usp=sharing

Detailed log: it’s short so I’ll just paste it here.

Mou1Hr62gJ62bJZazBZevw==.js:1 TypeError: Cannot read property 'addEventListener' of undefined
    at Object.addEventListener (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at t._attachHandler (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at t.componentDidMount (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at un (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at dn (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Mou1Hr62gJ62bJZazBZevw==.js:1
    at unstable_runWithPriority (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Fn (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Mn (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Ln (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Un (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at En (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Object.enqueueSetState (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at t.r.setState (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Object.r._updateState [as update] (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Mou1Hr62gJ62bJZazBZevw==.js:1
e.(anonymous function) @ Mou1Hr62gJ62bJZazBZevw==.js:1
Gr @ Mou1Hr62gJ62bJZazBZevw==.js:1
o.componentDidCatch.r.callback @ Mou1Hr62gJ62bJZazBZevw==.js:1
Hr @ Mou1Hr62gJ62bJZazBZevw==.js:1
zr @ Mou1Hr62gJ62bJZazBZevw==.js:1
un @ Mou1Hr62gJ62bJZazBZevw==.js:1
dn @ Mou1Hr62gJ62bJZazBZevw==.js:1
(anonymous) @ Mou1Hr62gJ62bJZazBZevw==.js:1
unstable_runWithPriority @ Mou1Hr62gJ62bJZazBZevw==.js:1
Fn @ Mou1Hr62gJ62bJZazBZevw==.js:1
Mn @ Mou1Hr62gJ62bJZazBZevw==.js:1
Ln @ Mou1Hr62gJ62bJZazBZevw==.js:1
Un @ Mou1Hr62gJ62bJZazBZevw==.js:1
En @ Mou1Hr62gJ62bJZazBZevw==.js:1
enqueueSetState @ Mou1Hr62gJ62bJZazBZevw==.js:1
r.setState @ Mou1Hr62gJ62bJZazBZevw==.js:1
r._updateState @ Mou1Hr62gJ62bJZazBZevw==.js:1
(anonymous) @ Mou1Hr62gJ62bJZazBZevw==.js:1
Promise.then (async)
(anonymous) @ Mou1Hr62gJ62bJZazBZevw==.js:1
(anonymous) @ Mou1Hr62gJ62bJZazBZevw==.js:1
t._onFilesSelected @ Mou1Hr62gJ62bJZazBZevw==.js:1
t._onFileChanged @ Mou1Hr62gJ62bJZazBZevw==.js:1
window.invokeGuardedCallbackImpl$1 @ Mou1Hr62gJ62bJZazBZevw==.js:1
n @ Mou1Hr62gJ62bJZazBZevw==.js:1
i @ Mou1Hr62gJ62bJZazBZevw==.js:1
s @ Mou1Hr62gJ62bJZazBZevw==.js:1
vh @ Mou1Hr62gJ62bJZazBZevw==.js:1
u @ Mou1Hr62gJ62bJZazBZevw==.js:1
f @ Mou1Hr62gJ62bJZazBZevw==.js:1
Ne @ Mou1Hr62gJ62bJZazBZevw==.js:1
jn @ Mou1Hr62gJ62bJZazBZevw==.js:1
j @ Mou1Hr62gJ62bJZazBZevw==.js:1
Oe @ Mou1Hr62gJ62bJZazBZevw==.js:1
n @ Mou1Hr62gJ62bJZazBZevw==.js:1
Mou1Hr62gJ62bJZazBZevw==.js:1 TypeError: Cannot read property 'addEventListener' of undefined
    at Object.addEventListener (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at t._attachHandler (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at t.componentDidMount (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at un (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at dn (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Mou1Hr62gJ62bJZazBZevw==.js:1
    at unstable_runWithPriority (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Fn (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Mn (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Ln (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Un (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at En (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Object.enqueueSetState (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at t.r.setState (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Object.r._updateState [as update] (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Mou1Hr62gJ62bJZazBZevw==.js:1
e.(anonymous function) @ Mou1Hr62gJ62bJZazBZevw==.js:1
Gr @ Mou1Hr62gJ62bJZazBZevw==.js:1
r.callback @ Mou1Hr62gJ62bJZazBZevw==.js:1
Hr @ Mou1Hr62gJ62bJZazBZevw==.js:1
zr @ Mou1Hr62gJ62bJZazBZevw==.js:1
un @ Mou1Hr62gJ62bJZazBZevw==.js:1
dn @ Mou1Hr62gJ62bJZazBZevw==.js:1
(anonymous) @ Mou1Hr62gJ62bJZazBZevw==.js:1
unstable_runWithPriority @ Mou1Hr62gJ62bJZazBZevw==.js:1
Fn @ Mou1Hr62gJ62bJZazBZevw==.js:1
Mn @ Mou1Hr62gJ62bJZazBZevw==.js:1
Ln @ Mou1Hr62gJ62bJZazBZevw==.js:1
Un @ Mou1Hr62gJ62bJZazBZevw==.js:1
En @ Mou1Hr62gJ62bJZazBZevw==.js:1
enqueueSetState @ Mou1Hr62gJ62bJZazBZevw==.js:1
r.setState @ Mou1Hr62gJ62bJZazBZevw==.js:1
r._updateState @ Mou1Hr62gJ62bJZazBZevw==.js:1
(anonymous) @ Mou1Hr62gJ62bJZazBZevw==.js:1
Promise.then (async)
(anonymous) @ Mou1Hr62gJ62bJZazBZevw==.js:1
(anonymous) @ Mou1Hr62gJ62bJZazBZevw==.js:1
t._onFilesSelected @ Mou1Hr62gJ62bJZazBZevw==.js:1
t._onFileChanged @ Mou1Hr62gJ62bJZazBZevw==.js:1
window.invokeGuardedCallbackImpl$1 @ Mou1Hr62gJ62bJZazBZevw==.js:1
n @ Mou1Hr62gJ62bJZazBZevw==.js:1
i @ Mou1Hr62gJ62bJZazBZevw==.js:1
s @ Mou1Hr62gJ62bJZazBZevw==.js:1
vh @ Mou1Hr62gJ62bJZazBZevw==.js:1
u @ Mou1Hr62gJ62bJZazBZevw==.js:1
f @ Mou1Hr62gJ62bJZazBZevw==.js:1
Ne @ Mou1Hr62gJ62bJZazBZevw==.js:1
jn @ Mou1Hr62gJ62bJZazBZevw==.js:1
j @ Mou1Hr62gJ62bJZazBZevw==.js:1
Oe @ Mou1Hr62gJ62bJZazBZevw==.js:1
n @ Mou1Hr62gJ62bJZazBZevw==.js:1
Mou1Hr62gJ62bJZazBZevw==.js:1 Uncaught (in promise) TypeError: Cannot read property 'addEventListener' of undefined
    at Object.addEventListener (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at t._attachHandler (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at t.componentDidMount (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at un (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at dn (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Mou1Hr62gJ62bJZazBZevw==.js:1
    at unstable_runWithPriority (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Fn (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Mn (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Ln (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Un (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at En (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Object.enqueueSetState (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at t.r.setState (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Object.r._updateState [as update] (Mou1Hr62gJ62bJZazBZevw==.js:1)
    at Mou1Hr62gJ62bJZazBZevw==.js:1
addEventListener @ Mou1Hr62gJ62bJZazBZevw==.js:1
t._attachHandler @ Mou1Hr62gJ62bJZazBZevw==.js:1
t.componentDidMount @ Mou1Hr62gJ62bJZazBZevw==.js:1
un @ Mou1Hr62gJ62bJZazBZevw==.js:1
dn @ Mou1Hr62gJ62bJZazBZevw==.js:1
(anonymous) @ Mou1Hr62gJ62bJZazBZevw==.js:1
unstable_runWithPriority @ Mou1Hr62gJ62bJZazBZevw==.js:1
Fn @ Mou1Hr62gJ62bJZazBZevw==.js:1
Mn @ Mou1Hr62gJ62bJZazBZevw==.js:1
Ln @ Mou1Hr62gJ62bJZazBZevw==.js:1
Un @ Mou1Hr62gJ62bJZazBZevw==.js:1
En @ Mou1Hr62gJ62bJZazBZevw==.js:1
enqueueSetState @ Mou1Hr62gJ62bJZazBZevw==.js:1
r.setState @ Mou1Hr62gJ62bJZazBZevw==.js:1
r._updateState @ Mou1Hr62gJ62bJZazBZevw==.js:1
(anonymous) @ Mou1Hr62gJ62bJZazBZevw==.js:1
Promise.then (async)
(anonymous) @ Mou1Hr62gJ62bJZazBZevw==.js:1
(anonymous) @ Mou1Hr62gJ62bJZazBZevw==.js:1
t._onFilesSelected @ Mou1Hr62gJ62bJZazBZevw==.js:1
t._onFileChanged @ Mou1Hr62gJ62bJZazBZevw==.js:1
window.invokeGuardedCallbackImpl$1 @ Mou1Hr62gJ62bJZazBZevw==.js:1
n @ Mou1Hr62gJ62bJZazBZevw==.js:1
i @ Mou1Hr62gJ62bJZazBZevw==.js:1
s @ Mou1Hr62gJ62bJZazBZevw==.js:1
vh @ Mou1Hr62gJ62bJZazBZevw==.js:1
u @ Mou1Hr62gJ62bJZazBZevw==.js:1
f @ Mou1Hr62gJ62bJZazBZevw==.js:1
Ne @ Mou1Hr62gJ62bJZazBZevw==.js:1
jn @ Mou1Hr62gJ62bJZazBZevw==.js:1
j @ Mou1Hr62gJ62bJZazBZevw==.js:1
Oe @ Mou1Hr62gJ62bJZazBZevw==.js:1
n @ Mou1Hr62gJ62bJZazBZevw==.js:1
#5

Furthermore, the bug can also be revealed by Firefox version 66.0.2 , with slightly different bug log TypeError: "v is undefined" :

the CSV file is the same as above. The log:

TypeError: "v is undefined"
    addEventListener https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    _attachHandler https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    componentDidMount https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    un https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    dn https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Fn https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    unstable_runWithPriority https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Fn https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Mn https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Ln https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Un https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    En https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    enqueueSetState https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    setState https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    _updateState https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    setFile https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    a https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    P https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    c https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
Mou1Hr62gJ62bJZazBZevw==.js:1:962174
TypeError: "v is undefined"
    addEventListener https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    _attachHandler https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    componentDidMount https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    un https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    dn https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Fn https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    unstable_runWithPriority https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Fn https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Mn https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Ln https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Un https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    En https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    enqueueSetState https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    setState https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    _updateState https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    setFile https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    a https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    P https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    c https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
Mou1Hr62gJ62bJZazBZevw==.js:1:962174
    t https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Gr https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    callback https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Hr https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    zr https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    un https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    dn https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Fn https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    unstable_runWithPriority https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Fn https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Mn https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Ln https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Un https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    En https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    enqueueSetState https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    setState https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    _updateState https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    setFile https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    a https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    P https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    c https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
Unhandled promise rejection TypeError: "v is undefined"
    addEventListener https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    _attachHandler https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    componentDidMount https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    un https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    dn https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Fn https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    unstable_runWithPriority https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Fn https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Mn https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Ln https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    Un https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    En https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    enqueueSetState https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    setState https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    _updateState https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    setFile https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    a https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    P https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
    c https://csv.asana.plus/js/Mou1Hr62gJ62bJZazBZevw==.js:1
Mou1Hr62gJ62bJZazBZevw==.js:1:962174
#6

Hi @Mei_Lam and @Samuel_Chou, I am sorry for the trouble here!

I’ve gone ahead and filed a bug for our Development Team to investigate; I’ll be in touch as soon as I have an update!

Thanks for your patience, and again, so sorry for the trouble here! Let me know if you have any questions in the meantime.

3 Likes
#7

We are also experiencing the same issue

#8

@Emily_Roman we are also experiencing the same issue. Are you able to share en ETA? Thank you.

#9

Hi @Cameron_Moore, thanks for reporting this and I am sorry for the trouble! Our development team is actively working to solve this issue. We currently don’t have any estimate ETA but we will make sure to add new updates to this thread.

We will keep you posted. Thanks for your patience and please let me know if you have any questions in the meantime.

1 Like
#10

Our development team has confirmed this issue should now be fixed. Please let me know if this is not the case for you and I’ll be happy to investigate further :wink:

Have a great day! :sparkles:

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#11

Thanks. I tested a small file for 5 tasks and it worked today. Will load the remaining task later.
Thanks @Cameron_Moore for also reporting the issue.

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#12

Thank you for your help too!

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