# Unsupported browser on Asana Desktop App in Mac

**URL:** <https://forum.asana.com/t/unsupported-browser-on-asana-desktop-app-in-mac/569568>\
**Category:** Ask the Community\
**Created:** [13 October 2023 07:19 UTC](https://forum.asana.com/t/unsupported-browser-on-asana-desktop-app-in-mac/569568 "2023-10-13T07:19:27Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![Federico\_Jiménez](https://luna1.co/8d76cd.png) [@Federico\_Jiménez](https://forum.asana.com/u/Federico_Jim%C3%A9nez)\
**Post date:** [13 October 2023 07:19 UTC](https://forum.asana.com/t/unsupported-browser-on-asana-desktop-app-in-mac/569568/1 "2023-10-13T07:19:27Z")

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Hi,  
I’ve opened my Desktop App this morning, as this weird message appeared instead of the app: “Unsupported browser”. I don’t understand what’s happening, and there is a link to a guide that doesn’t help me either: [https://asa.na/6ws6r](https://asa.na/6ws6r).

This is the image I’m getting. Does anyone know how to fix it?

 ![image](https://us1.discourse-cdn.com/asana/original/3X/7/b/7be26f0d3fc1d232295a026e65b75fb5ea821733.png)

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**Author:** ![Federico\_Jiménez](https://luna1.co/8d76cd.png) [@Federico\_Jiménez](https://forum.asana.com/u/Federico_Jim%C3%A9nez)\
**Post date:** [13 October 2023 07:21 UTC](https://forum.asana.com/t/unsupported-browser-on-asana-desktop-app-in-mac/569568/2 "2023-10-13T07:21:56Z")

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By the way, on my browser, Chrome, the app is showing correctly:

 ![image](https://us1.discourse-cdn.com/asana/original/3X/c/b/cbd11baf985252deab477e4b3e5444d229bee05d.png)

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**Author:** ![Zane\_Taylor](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/zane_taylor/32/202252_2.png) [@Zane\_Taylor](https://forum.asana.com/u/Zane_Taylor)\
**Post date:** [13 October 2023 17:58 UTC](https://forum.asana.com/t/unsupported-browser-on-asana-desktop-app-in-mac/569568/3 "2023-10-13T17:58:41Z")

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I have the same issue on my Mac as of last night. Still a problem today.

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**Author:** ![anon10873917](https://luna1.co/8d76cd.png) [@anon10873917](https://forum.asana.com/u/anon10873917)\
**Post date:** [13 October 2023 21:30 UTC](https://forum.asana.com/t/unsupported-browser-on-asana-desktop-app-in-mac/569568/4 "2023-10-13T21:30:47Z")

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I’ve had the same issue fro a few days. Need to resolve asap please!

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**Author:** ![Jessica52](https://luna1.co/8d76cd.png) [@Jessica52](https://forum.asana.com/u/Jessica52)\
**Post date:** [14 October 2023 19:08 UTC](https://forum.asana.com/t/unsupported-browser-on-asana-desktop-app-in-mac/569568/5 "2023-10-14T19:08:19Z")

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Also having this issue. Has anyone found a solution?

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**Author:** ![Becky\_Joiner](https://luna1.co/8d76cd.png) [@Becky\_Joiner](https://forum.asana.com/u/Becky_Joiner)\
**Post date:** [16 October 2023 07:55 UTC](https://forum.asana.com/t/unsupported-browser-on-asana-desktop-app-in-mac/569568/6 "2023-10-16T07:55:51Z")

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I also have the same issue!

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**Author:** ![Maddie\_P](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/maddie_p/32/263250_2.png) [@Maddie\_P](https://forum.asana.com/u/Maddie_P)\
**Post date:** [16 October 2023 08:14 UTC](https://forum.asana.com/t/unsupported-browser-on-asana-desktop-app-in-mac/569568/7 "2023-10-16T08:14:44Z")

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I have the same issue too - any ideas when it will be resolved?

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**Author:** ![Brian.M](https://luna1.co/8d76cd.png) [@Brian.M](https://forum.asana.com/u/Brian.M)\
**Post date:** [16 October 2023 13:42 UTC](https://forum.asana.com/t/unsupported-browser-on-asana-desktop-app-in-mac/569568/8 "2023-10-16T13:42:04Z")

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I downloaded the latest version of Asana and that fixed the issue for me. [Here is the link](https://asana.com/download?_gl=1*1n8feqw*_ga*MzA3NzEwMTIuMTY4MDY5Njg1NA..*_ga_J1KDXMCQTH*MTY5NzQ2MzA1OC40LjEuMTY5NzQ2MzU4My4wLjAuMA..*_fplc*eVAyMDRJUyUyQmZpbUx4UEliOVUyWGhzN0ZqYkE5UllBa2pPMmglMkIxTExRTUV4Y3p0TVZHRjdnMTklMkI2NVRJejB4JTJCRmd2Nm4yN1NsVHIxWmY0SkJiN3VIakZ4SFliaGpHenNxM1ZVaFExVUxhMlAlMkJLdyUzRA..).

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**Author:** ![Ray\_Liberio](https://luna1.co/8d76cd.png) [@Ray\_Liberio](https://forum.asana.com/u/Ray_Liberio)\
**Post date:** [16 October 2023 17:00 UTC](https://forum.asana.com/t/unsupported-browser-on-asana-desktop-app-in-mac/569568/9 "2023-10-16T17:00:56Z")

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That’s the trick that fixed it for me just now. Thank you Brian M.

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**Author:** ![Matt\_Sena1](https://luna1.co/8d76cd.png) [@Matt\_Sena1](https://forum.asana.com/u/Matt_Sena1)\
**Post date:** [16 October 2023 17:15 UTC](https://forum.asana.com/t/unsupported-browser-on-asana-desktop-app-in-mac/569568/10 "2023-10-16T17:15:14Z")

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Same, thanks Brian.M

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**Author:** ![Federico\_Jiménez](https://luna1.co/8d76cd.png) [@Federico\_Jiménez](https://forum.asana.com/u/Federico_Jim%C3%A9nez)\
**Post date:** [17 October 2023 06:51 UTC](https://forum.asana.com/t/unsupported-browser-on-asana-desktop-app-in-mac/569568/11 "2023-10-17T06:51:51Z")

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Thanks a lot, Brian!

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**Author:** ![Emily\_Roman](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/emily_roman/32/283076_2.png) [@Emily\_Roman](https://forum.asana.com/u/Emily_Roman)\
**Post date:** [17 October 2023 12:33 UTC](https://forum.asana.com/t/unsupported-browser-on-asana-desktop-app-in-mac/569568/12 "2023-10-17T12:33:05Z")

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Closed on 17 October 2023 12:33 UTC


