Undo button is not working after marking task complete

English Forum Ask the Community
1

Just like mentioned here, this isn’t working for me on Firefox. Undo completion of task not working

I mark a task complete, the popup comes up, I click undo, it says “undoing…” and then disappears without actually undoing it. The task does not reappear in my list, and when I reload the entire page, it remains clearly marked complete. Firefox 153

2

Hi @Billy_Tetrud, welcome to the community! :tada:

I’m sorry you’re experiencing this issue. Here are a few quick things you can try:

Quick workarounds:

  • Press Z right after completing a task to undo it.
  • Open the task from Completed recently and mark it as incomplete.
  • Check your filters. If completed tasks are hidden, the undo may work but the task may not appear in your list.

Firefox troubleshooting:

  • Make sure Firefox is updated.
  • Try using a private window.
  • Temporarily disable browser extensions (like ad blockers or privacy tools).
  • Clear your cache/cookies for Asana and reload.
  • Test in another browser to confirm if it’s Firefox-specific.

If it still fails, please contact Support so we can dig in with logs and your account details: Asana Help Center

Thank you!

3
  • Pressing Z does not trigger any undo, it doesn’t trigger any discernable change at all, either in the popup or for the task. Ctrl Z also does nothing.
  • Yes, searching for the task another way and marking it incomplete does work, but that’s not the feature I’m saying is broken.
  • This is not my filters. I’m marking it complete in a list where it is showing up, so undoing should make it reappear. Regardless, the undo is not actually undoing regardless of its state of being in the list because when I find it after undoing, it is still marked complete.

Firefox is on the latest version. I mentioned that I’m using Firefox 153, which had you checked, you would have found is the latest version.

I don’t think you’re being very helpful here. You’re not actually understanding the issue, you’re just giving generic suggestions. I don’t appreciate that. Its a waste of my time. Others have mentioned this issue, this is not just a me thing.

Test in another browser to confirm if it’s Firefox-specific.

How about someone at Asana test in Firefox to see if its a Firefox-specific thing. Asana has employees, they should use them to fix their application - especially when its had this obvious bug for over a year.

4

How can we file a bug for the development team? This is a pretty basic feature and its very easy to accidentally mark the wrong thing completed. I tried in both Chrome and Firefox and the undo button doesn’t work on either browser.