Unable to upgrade. Pleas help! From Free to Starter

I’ve been using Asana with our team for a project and would now like to upgrade to a Starter plan for 10 people to start with. However, I can’t complete the upgrade because the page “…/0/billing/starter” won’t load, so I can’t enter my billing and payment details.

I’ve already followed the tips suggested in the Help section (clearing the cache, using a different browser, etc.), but none of them worked.

Hi @Alue, and sorry to hear this.

Please create a support ticket: see How to contact Asana Support.

Thanks,

Larry