unable to type in comments box for a task

English Forum Tips and Tricks
1

Briefly describe (1-2 sentences) the Bug you’re experiencing:
Unable to type more than 1-2 letters at a time in the comments box. Need to keep clicking to keep the box active.
Steps to reproduce:
I click on details for a task and it won’t allow me to type more than 2 characters at a time in comments
Browser version:
Internet explorer version 11.55.17763.0

Upload screenshots below:
I do not know how to do a screenshot. it is just a box with 2 characters.

2

Hi @Darlene_Dunn and thanks for reaching out! My sincere apologies for the trouble here, let see if we can work this out together.

Could you please try the following?

  1. Log into your account from another browser → are you able to reproduce the issue?
  2. Log into your account from a private Window explorer window → are you able to reproduce the issue?
  3. Is this only happening with comments, or do you run into the same problem when typing in a task description field?

I look forward to your reply!