Unable to switch back to Free Personal Plan – Account access limited after trial ended

English Forum Ask the Community
, ,
1

Hello,

I signed up for a free personal plan on Asana and have been using it solely for managing my own tasks. However, after the trial period ended, I no longer see any option to revert back to the free plan. Instead, I am only presented with paid plan options (Starter and above).

This situation is currently blocking my workflow, as I am unable to access my tasks and calendar.

Could you please assist me in restoring access to the free personal plan, or advise on how I can regain access to my existing data without upgrading?

Thank you in advance for your support.

Best regards,

2

Welcome, @Hasan_Basri_Balcı, and sorry.

See this help page if you haven’t already.

If that doesn’t resolve the issue, please contact Sales here.

You may also want to contact Support.

Thanks,

Larry

1 Like