Hi @Laura_T , welcome to the Asana Community Forum
I’m sorry to hear that you’re having trouble with Rules! Firstly, I’d recommend taking a look at this helpful post by our Forum Leader @lpb : Your Simple (or Advanced) Strategy for Asana’s My Tasks
If you’re still running into issues after this, you can reach out to our Support team with more details and they would be happy to help you resolve this
We are here to help! Our Support Team can be contacted following these steps:
To create a support ticket:
Please go to asana.com/support
Click the chat icon at the bottom right
Type in your issue (or you can go ahead and write “speak to an agent”)
We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket.
[Contact support]
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