Unable to paste screenshot

Briefly describe (1-2 sentences) the Bug you’re experiencing:
Unable to patse screenshot into the Asana
Steps to reproduce:
After pasting screenshots into the Asana it says that the Asana needs to be reloaded and not doing the pasting after the reloading…
Browser version:
Chrome
Upload screenshots below:
image

Ho @meital_nave and thanks for the report.

Could you try to log into your account from an incognito window and let me know if you’re able to reproduce?

Looking forward to your reply!

Dear Marie,
I tried via the incognito window and still can not pasting… I get the same message:

image.png

Thanks @meital_nave,

  1. Could you provide a little more details on Steps to reproduce?
  2. Where do you copy your screenshot from, and where are you trying to paste it to?
  3. Are you using a shortcut or right click to paste?
  4. Could you also try another browser and let me know if you’re able to reproduce?

Looking forward to your reply!

Hi Maria,
I think its working now ( I removed some new software I updated )

Thank you so much

Kind regards,

Meital

1 Like

Great news @meital_nave and thanks for keeping us posted!