Unable to Continue to app after sign in

[Bader_Duru]

Hello.

I’m trying to log into the mobile app but I’m stuck on this page, when I click continue to app nothing happens.

I tried different browser but same issue.

[Emily_Roman]

Hi @Bader_Duru, welcome to the Asana Forum! Could you confirm if you already downloaded the Asana app for Android? You can quickly download it from the Play Store here!

[Bader_Duru]

Hello,

Yes I downloaded the official android app.

[Emily_Roman]

Thanks for confirming, @Bader_Duru! If you still can’t access from the app, I recommend you to contact our support team and share the your Android OS and Asana app version with them so we can investigate this further:

How to contact our Support Team

We are here to help! Our Support Team can be contacted following these steps: To create a support ticket: Please go to help.asana.com Click the chat icon at the bottom right Type in your issue (or you can go ahead and write “speak to an agent”) We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket. [Screenshot 2023-12-07 at 13.53.51]