Unable to cancel subscription

I’d appreciate some help from anyone, please. I’ve been unable to cancel the subscription despite many unanswered live chats & emails I’ve followed all the available instructions, I’m unable to see the admin console on my account or anything else. I even requested help via the sales contact.

I’d appreciate some help as the level of customer service is more than unacceptable.

Sad of MK 2022-09-30T14:58:00Z


Are you paying for an org or a team? @Rebecca_McGrath do you usually escalate the request in the support queue?