Hi @Samantha_Nicole, thanks for reaching out and sorry for the trouble here!
I see the last Chrome version is 86.0.4240.80 (Official Build) , can you check if you have any updates available following these steps?
- Click the three dots in the top right corner in your browser
- Select Help > About Chrome
If this doesn’t help, I’d recommend reaching out to our support team following these steps: How do I contact support. if you could provide them with the info listed below, they should be able to look into this for you:
- URL of the project
- URL of this thread so you don’t need to rewrite everything
- Possibly a screencast (I’ve added some tips below), that would really help speed up investigations or at least screenshot illustrating the issue,
Loom is a great app for video screencasts: https://www.useloom.com/
In your video screencast, we recommend that you use a Chrome Incognito window and have your Javascript console open:
Try to include the entire browser window, including URL bar, in the video screencast.
Let me know if there is anything else we can help with!