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Briefly describe (1-2 sentences) the Bug you’re experiencing:
Subtask time column no longer being added to the total time. This was working last week - unsure of the date it stopped working
Steps to reproduce:
Add subtasks and add time to a time column
Chrome up to date
What version of Asana are you using (Basic/Premium/Business/Enterprise)?
Upload screenshots below:
Highlighted rows in the screenshot above are the subtasks.
Hi @Jack_Stonehouse, sorry for the trouble. Can you confirm if you have any sorting or filtering in place? For context, at this time subtask data doesn’t load on projects with filters or sorts applied.
Subtask rollup will only work in your main view with not filters applied, and it’s purely visual. Unfortunately this is the current behavior, and we’ve already filed this feedback for our team.
Let me know if that’s not the case for you and we can dig into it further!
There is no filtering in place.
This worked last week and nothing has changed our end.
Please can you look into this bug and advise of a resolution?
Hi Jack, sorry for the delay. Checking with our team, this doesn’t seem to be a widespread bug, so our Support team would be better equipped to assist you since they have access to account details and tools that are not available here in public.
I see that you are already in touch with them, so I’ll close this thread, but let me know if you need anything else.
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