Thumbnail doesn't display when images are from google drive

productivity
#22

Thank you so much for the quick reply @Philipp_von_Kunhardt,

I can’t seem to be able to reproduce the issue on my end, so before I file a bug with our development team, could you help me making sure the issue is not browser related? If you could just answer the two questions below it would be super useful:

  1. Can you log into your asana account from an incognito window and let me know if you can reproduce the issue?
  2. Is this happening on 1 specific task, or multiple ones?

Thank you so much for your help, I look forward to your reply!

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#23

Hi Marie,
I logged in from a different browser (Firefox instead of Chrome).

- here’s the link to the task: https://app.asana.com/0/1118975564403612/1119544900196193/f

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#24

One last question @Philipp_von_Kunhardt, was this “Operations Project” duplicated from another project? (Just asking because I got a similar case last week: Duplicated Projects with Attachments Do Not Show Thumbnail)

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#25

No, it was not. Just a brand new project.

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