"There's been an error" issue on my account

errors

#1

Hi there,

Today I wanted to access my Asana account as I normally do but I got an error message.

I don’t know if it’s an issue of the system of my account.

I already deleted cookies and cache.

Could someone help me, please?

Thanks!


#2

Hi @Ricardo_De_La_Rosa_N and welcome to the Forum :wave:t3:

We experienced a small outage yesterday (https://trust.asana.com/), and I suspect that you were trying to log in during this time, which would explain why you received this message.

The issue is now resolved, so you should be able to access your account. Of course, if you’re still running into trouble, please let me know, I’ll be more than happy to assist you further!


#3

Hi Marie,

Thanks a lot for your reply. And yes, my Asana account is now working without any problem.


#4

Fabulous! Thank you so much for keeping me posted @Ricardo_De_La_Rosa_N!