Templates get locked when no one is managing it

custom-template

#1

Hi,

I created a custom template “Project overview”. In the initial project were 3 people as followers.
As i copied it as a template, all of those people were also receiving notifications each time someone created a project from those templates.
Therefore I deleted everyone from the templates (inluding myself) what turned the template into a non-managed template (pretty stupid I know).

I wanted to delete the template to start over, but it seems I can’t delete these ghost templates…
Can anyone help?


#2

Hi @Thomas_Rypens the bets way to delete these “ghosts templates” is to reach out to our support team who will be able to add you back to these templates, allowing you to delete them. To reach out to our support team, simply follow this path: asana.com/support > “I’m having trouble with” > Scroll down to the bottom of the page and click on “Let’s chat”.

Hope this helps!