Teams add in now requires bot to be added to be used in channels and chats

The add in for Asana in Teams now requires a bot to be added to any chats or channels in order to use it to create tasks.

When did this change take place? It is a huge amount of manual work to have to go through and add the bot to every conversation or channel I need to create a task from. I realize this may have been done to minimize automatic messages from the bot, but is there any way to roll this back? The easy integration into Teams and the ability to create tasks without having to manually add a bot to each conversation or channel was a key feature of the Asana/Teams integration.

10 Likes

hear hear! This change is contradicting a key promise of Asana - making your work more seamless, less manual and as easy as possible to centrally connect everything in 1 place.
Please undo!

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This change has rendered the app completely useless within Teams. I have dozens of colleagues, meetings, and group chats, all of which may require task creation at any time. I have reverted to the old ‘copy & paste’ from Teams to web, as it is more efficient than adding the bot to every single channel.

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Does anyone know how to add the BOT to private channels in team? We have Asana projects that tie to private teams channels and I am stumped on how to “add the bot”? The Asana project is in the tab….I would truly appreciate help.

Agreed - especially since I have no idea why the change was done!
It will make me switch away from Asana because of the added friction every time I want to create a task from a chat with someone.

+1. This is not a positive change, having to manually add Asana to every single chat conversation in Teams completely defeats the purpose of having a quick way to create an Asana task from a chat entry.

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This is a significant degradation in functionality for our Teams-heavy org.

Random chats get created constantly, and it was a life-saver to be able to add any of them to Asana as long as I had the bot loaded for me personally.

Having to add it via a multi-step process each and every time has rendered it nearly useless. At least the Outlook add-on still works correctly.

1 Like

Agree that this has become a problem for the users in our org. There should be a way for the O365 admin to globally enable the App for all of the Teams enviroment (chats & channels).

Hoping that Asana will reconsider how this app is currently implemented for Teams.