We have now had two users create tasks or comments that are not saving and were not deleted. In one instance, while using the Inbox look, 4-6 comments were added on various tasks, none of which saved on those tasks once the user left Inbox. This was on Safari. In another instance, a user went to a…

Hi @Ira_Koplowitz and so sorry for the trouble and consequences you had to experience following this bug. In order to investigate what happened, we would need to take a closer look at the history of these tasks. Unfortunately, this is not something we can resolve directly via the Forum since it req…

Tasks, comments being permanently removed by system

English Forum Bugs Closed

Marie 9 October 2019 14:14 4

Hi @Ira_Koplowitz,

You can reach out to support following this path: https://forum.asana.com/t/how-do-i-contact-support/19057/7?u=marie

My apologies, I forgot to include this in my previous reply!

Topic		Replies	Views
Comment only remains on task after it is removed from the project? Closed commentonly , comment-only	3	2125	10 January 2022
Task is just gone! (Not deleted) Tips and Tricks	2	2155	27 April 2022
Persist existing comments in new instances of recurring tasks Product Feedback tasks , comments , recurring-tasks	2	638	9 October 2023
Comment-only not actually comment-only? Tips and Tricks	7	2426	30 November 2021
Recovering 115 or so offline syncs Tips and Tricks	2	647	27 April 2022

Tasks, comments being permanently removed by system

Related Topics