# Task templates missing from Customize menu

**URL:** <https://forum.asana.com/t/task-templates-missing-from-customize-menu/1103522>\
**Category:** In Progress\
**Created:** [16 October 2025 14:53 UTC](https://forum.asana.com/t/task-templates-missing-from-customize-menu/1103522 "2025-10-16T14:53:00Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Richard\_Sather](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/richard_sather/32/276096_2.png) [@Richard\_Sather](https://forum.asana.com/u/Richard_Sather)\
**Post date:** [16 October 2025 17:24 UTC](https://forum.asana.com/t/task-templates-missing-from-customize-menu/1103522/3 "2025-10-16T17:24:47Z")

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Hi @Monica10 , I have a feeling this may be a bug related to Custom task types becoming global and separated to Task templates, which is being rolled out as of today. I could be wrong but this appears to be a bug.

Your best bet is to contact Asana’s Support.

> [@How to contact our Support Team email](https://forum.asana.com/t/how-to-contact-our-support-team/87774):
>
> You can contact the Asana support team through our Asana Support chatbot, which can be found at the bottom-right of the Help Center homepage. This method allows us to collect more information about your issue and effectively place your ticket with the team best equipped to assist you. To create a support ticket: Visit the [Help Center homepage](https://help.asana.com/s/). Click the chat icon in the bottom-right corner to open the Asana Support chatbot. Briefly describe your issue in the chat window. If the sugg…

(@Phil_Seeman , fyi..)

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