I am highly frustrated with Asana’s responses to me. I’ve been trying to contact a human being, and all I get is useless bot responses.
I got a subscription for the Research Department of my company, which is for what I have budget.
We’re not interested in paying for the whole organisation.
I don’t even have visibility of the rest of the people in my company who are using Asana.
I received a notification from Asana where you intend to charge me $3,000 for everyone in my organisation using Asana. That is a horrible way to do business. If I have to cancel, it will have a significant impact on my operations, let alone costs. So, yes. I am very unhappy with how you’re forcing me to do business your way–the opposite of customer centric.
This is the last attempt I do before canceling my subscription. I please need a human being contact me to explore possible solutions.