Switch Bill Owner

Hi All,

I have a member of my organization that just retired. She is the primary bill owner however of our Asana account even though we have the free version. I’m wondering how I switch the user for billing over to myself and then get rid of her username from Asana. Any help would be great! Thanks!


Did you have a look inside the Admin console? I am not very familiar with it, but I am confident this is where it should happen.

Hi @Katie6 and welcome to the Forum!

For this case I would recommend you to reach out to Support who will be more than happy to assist you with this. To contact them, simply follow these steps: How do I contact support?

I hope this helps! Have a great Monday!

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