# Subject of emailed task not setting task name

**URL:** <https://forum.asana.com/t/subject-of-emailed-task-not-setting-task-name/764066>\
**Category:** Ask the Community\
**Created:** [4 April 2024 11:37 UTC](https://forum.asana.com/t/subject-of-emailed-task-not-setting-task-name/764066 "2024-04-04T11:37:32Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Jonathon\_Bailey](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/jonathon_bailey/32/231566_2.png) [@Jonathon\_Bailey](https://forum.asana.com/u/Jonathon_Bailey)\
**Post date:** [4 April 2024 11:37 UTC](https://forum.asana.com/t/subject-of-emailed-task-not-setting-task-name/764066/1 "2024-04-04T11:37:32Z")

</div>

I have a weird issue with a project. I have a rule set that if I create a task through a form, it will set the task name to a field we enter on the form. If I send an email to the project it loses the task name (or doesn’t set it from the email subject). Have you seen this issue before? I even disabled the form rule and it still does the same thing. I can only find them in asana by searching for test that is in the description.

---

<div class="post-metadata">

**Author:** ![Stephen\_Li](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/stephen_li/32/279555_2.png) [@Stephen\_Li](https://forum.asana.com/u/Stephen_Li)\
**Post date:** [4 April 2024 23:17 UTC](https://forum.asana.com/t/subject-of-emailed-task-not-setting-task-name/764066/2 "2024-04-04T23:17:25Z")

</div>

@Jonathon_Bailey - have you tried emailing tasks to other projects? Does the issue occur there as well? The relevant reference guide is [here](https://help.asana.com/hc/en-us/articles/14111999838363-Email-tasks-to-Asana#gl-email-to-project) in case you haven’t seen it already.

---

<div class="post-metadata">

**Author:** ![Larry\_Berger\_lpb](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/larry_berger_lpb/32/276017_2.png) [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\
**Post date:** [6 April 2024 21:50 UTC](https://forum.asana.com/t/subject-of-emailed-task-not-setting-task-name/764066/3 "2024-04-06T21:50:58Z")

</div>

@Jonathon_Bailey,

I’d recommend you [try these troubleshooting steps](https://asana.com/guide/help/faq/connectivity#gl-troubleshooting), then please create a support ticket: see [How to contact our Support Team](https://go.asana.com/supportteam).

Thanks,

Larry

---

<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\
**Post date:** [30 May 2025 18:59 UTC](https://forum.asana.com/t/subject-of-emailed-task-not-setting-task-name/764066/4 "2025-05-30T18:59:52Z")

</div>


