Student prmium account

I applied for asana students.
And I got this window:
Since then, I did not get any contact from asana support to activate my student account.

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Welcome to the Asana Community Forum @oualid_semmana!

I recommend checking your spam folder. In case no email can be found then I suggest reaching out to and they will be able to assist.

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I sent them already,
How long for them to solve this issue?

It depends on their workload and also tickets from existing users with a paid plan are normally prioritized.