Hi - I’ve been testing premium features out, creating dummy users (internal staff) and dummy guests (clients).
Since I set up my dummy client on Sunday, they have received x3 emails:
- “You’re in! Make the most of your Premium trail.”
- “Start with these powerful features.”
- “Use Asana with tools you love.”
I really don’t want my guests/clients getting spammed with things that they don’t need, once a day - especially asking them to make the most of the Premium features/tools/etc… They are a guest after and not part of the organisation - why they should be getting notified of our trail etc I’m…
Feel like its a bad UX if I tell them that “umm ahh we use this system, and when I invite you to use it sorry but they’ll sen you emails until you go in and change your email settings you’ll get an email a day - sorry you’ll have to go unsubscribe.”
100% they’ll be annoyed…
Ideally all they should get is the invite emails, adding to projects etc.
Can you tell me where to turn this off for them?