Some Android P widgets do not display anything. Refresh does not work.

[Simon_Kutassy]

Android widget does not refresh automatically

I added a widget from the official Asana Android app to the desktop. I noticed that the widget does not refresh automatically. Example: [16:00] I created a task with due time 17:00. The Widget shows 17:00 in green color. [17:01] The widget still shows the task with 17:00 in green color, although the time has passed. If I open the Android app now, the app shows 17:00 in red color, and the widget is updated accordingly. It would be nice if widget can update automatically, without needing to op…

This does not seem to be fixed. I have just got a tablet mainly for Asana use and some instances of widgets refresh some do not even after hitting refresh with the main app open

Hitting refresh or load more does nothing.

Thanks

Simon

[Natalia]

Sorry to hear you are running into this issue @Simon_Kutassy!

Please note our team has pushed a fix for this issue and it should work as expected with the 6.39.4 Android release. Could you please update your mobile to the latest version and reinstall the Asana app and let us know if the issue persists?

Thank you Simon! Looking forward to your reply!

[Simon_Kutassy]

@Natalia

expected with the 6.39.4 Android release

The tablet is running Android version 9. 6.34 was a long while ago…

[DonniLiem]

Hi…I have found that (often) when auto updates come through for widgets, you need to remove the widget from your home screen (long press and drag to trash) and then “reinstall” it by grabbing a new copy from the widget drawer.