# Sign up error message

**URL:** <https://forum.asana.com/t/sign-up-error-message/1105218>\
**Category:** Ask the Community\
**Tags:** account, agentic-work-management\
**Created:** [26 October 2025 01:49 UTC](https://forum.asana.com/t/sign-up-error-message/1105218 "2025-10-26T01:49:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Mahmood\_Bachh](https://luna1.co/8d76cd.png) [@Mahmood\_Bachh](https://forum.asana.com/u/Mahmood_Bachh)\
**Post date:** [26 October 2025 01:49 UTC](https://forum.asana.com/t/sign-up-error-message/1105218/1 "2025-10-26T01:49:23Z")

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I registered a new company and set up a new Google Workspace. Everything works on the e-mail side of things. But when I tried signing up with my new e-mail Asana gave me this error message:

“Your email domain is currently restricted. Please try again in 24 hours.“

I’ve tried again after 24 hours but it still gives the same error. I tried signing up with different browsers, etc. But no cigar. I went over my Google settings to see if any permissions or access was restricted but I couldn’t find any such settings.

How can I solve this issue?

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**Author:** ![Larry\_Berger\_lpb](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/larry_berger_lpb/32/276017_2.png) [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\
**Post date:** [26 October 2025 03:41 UTC](https://forum.asana.com/t/sign-up-error-message/1105218/2 "2025-10-26T03:41:12Z")

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Welcome, @Mahmood_Bachh, and sorry to hear this.

Your best bet is: [Try these troubleshooting steps](https://help.asana.com/s/article/troubleshooting-browser-and-connectivity-issues), then please create a support ticket: see [How to contact our Support Team](https://go.asana.com/supportteam).

Thanks,

Larry

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**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\
**Post date:** [25 November 2025 03:41 UTC](https://forum.asana.com/t/sign-up-error-message/1105218/3 "2025-11-25T03:41:55Z")

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Closed on 25 November 2025 03:41 UTC

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