Any Asana users either also use ServiceNow OR have switched from ServiceNow? One of our teams is evaluating ServiceNow as a possible project management ticketing system. I’d especially like to hear from anyone who is replaced ServiceNow with Asana. Thoughts? Pros/Cons of each.

Hi @Sandy_Abel, thanks for reaching out to our Community!

I’ve gone ahead and moved your post to the #usecases category to make it more discoverable for our Members who would like to share their tips! :star2: I hope you don’t mind!

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Hi @Sandy_Abel
I currently work with Asana & Service Now…

I would say Service Now is an Incident Management (Ticketing) system first and formost.

Asana is a Task Management/Project Management system.

Now both can do the other but their will be limitations and functionality that you would need to give up in one area or the other.



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Hi all, just a quick note to let you know we launched a new Asana for ServiceNow integration! You can find all details in this guide article: ServiceNow & Asana • Asana :tada:

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