# 'Send message' button disappeared

**URL:** <https://forum.asana.com/t/send-message-button-disappeared/737156>\
**Category:** Ask the Community\
**Created:** [11 March 2024 13:24 UTC](https://forum.asana.com/t/send-message-button-disappeared/737156 "2024-03-11T13:24:02Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Shihaam\_Christians](https://luna1.co/8d76cd.png) [@Shihaam\_Christians](https://forum.asana.com/u/Shihaam_Christians)\
**Post date:** [11 March 2024 13:24 UTC](https://forum.asana.com/t/send-message-button-disappeared/737156/1 "2024-03-11T13:24:02Z")

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Hi,

My ‘Send message’ button disappeared and i cannot locate it anywhere on Asana. The rest of my team still has this feature but unfortunately i do not.

Please assist.

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**Author:** ![Larry\_Berger\_lpb](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/larry_berger_lpb/32/276017_2.png) [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\
**Post date:** [12 March 2024 01:31 UTC](https://forum.asana.com/t/send-message-button-disappeared/737156/2 "2024-03-12T01:31:16Z")

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Welcome, @Shihaam_Christians,

Can you share a screenshot of where your colleagues are seeing Send message (but not you)?

Also, maybe one these posts helps:

[https://forum.asana.com/t/lost-message-option/621054/7](https://forum.asana.com/t/lost-message-option/621054/7)

> [@Reïnstall the "send (private) message functionallity" - starting from a task (hover function)](https://forum.asana.com/t/reinstall-the-send-private-message-functionallity-starting-from-a-task-hover-function/637968):
>
> Previously I could hover over a team member that was a collaborate on a task or subtask and send a message. That option is gone. Is it gone permanently - is it just my account? Thank you.

Thanks,

Larry

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**Author:** ![Lara\_Strain](https://luna1.co/8d76cd.png) [@Lara\_Strain](https://forum.asana.com/u/Lara_Strain)\
**Post date:** [15 April 2024 21:44 UTC](https://forum.asana.com/t/send-message-button-disappeared/737156/3 "2024-04-15T21:44:22Z")

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I am now unable to find a way to send a message in my inbox. It was a button before. I read that other people are now finding it on the menu under the three dots, but not for me.

 ![image](https://us1.discourse-cdn.com/asana/original/3X/3/b/3bd39d715e67396ea0a8adf423419448065fe11d.png)

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**Author:** ![Larry\_Berger\_lpb](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/larry_berger_lpb/32/276017_2.png) [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\
**Post date:** [16 April 2024 00:05 UTC](https://forum.asana.com/t/send-message-button-disappeared/737156/4 "2024-04-16T00:05:57Z")

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@Lara_Strain, You send a message from anywhere in Asana like this:

 ![image](https://us1.discourse-cdn.com/asana/original/3X/c/9/c9049a938d089c2293582313f3513df23ea53839.png)

Thanks,

Larry

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**Author:** ![Lara\_Strain](https://luna1.co/8d76cd.png) [@Lara\_Strain](https://forum.asana.com/u/Lara_Strain)\
**Post date:** [16 April 2024 01:28 UTC](https://forum.asana.com/t/send-message-button-disappeared/737156/5 "2024-04-16T01:28:28Z")

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True, but I used to create a message from the inbox and was surprised I couldn’t do that now.

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**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\
**Post date:** [2 February 2026 22:58 UTC](https://forum.asana.com/t/send-message-button-disappeared/737156/6 "2026-02-02T22:58:21Z")

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Closed on 2 February 2026 22:58 UTC

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