Rules no longer available for Basic plan?

Hi everyone! I’m a basic user and I have a rule for My Tasks set in my organization, which works fine. Now trying to set the same on a workspace, and I see that I have to upgrade.

Is this no longer available for all users or is there a limit of rules we can have in a same account?

Please let me know, thank you.

Hi @Gabriela_Higa, thanks for reaching out!

I’d suggested reaching out to our Support team so that they can take a look at your account. You should be able to create Rules in your My Tasks only on the basic plan.

You can contact our Support team by following these steps: Supported browsers and troubleshooting steps | Product guide • Asana

1 Like

Thank you! I was worried I could not use them because I only need the one. I’ll reach out to support. Thanks a lot.

1 Like

This topic was automatically closed after 5 days. New replies are no longer allowed.