# Rules labeled "broken" if a step involves a private project?

**URL:** <https://forum.asana.com/t/rules-labeled-broken-if-a-step-involves-a-private-project/840759>\
**Category:** Closed\
**Tags:** rules\
**Created:** [20 June 2024 21:08 UTC](https://forum.asana.com/t/rules-labeled-broken-if-a-step-involves-a-private-project/840759 "2024-06-20T21:08:50Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Jackson\_Lee](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/jackson_lee/32/275623_2.png) [@Jackson\_Lee](https://forum.asana.com/u/Jackson_Lee)\
**Post date:** [20 June 2024 21:08 UTC](https://forum.asana.com/t/rules-labeled-broken-if-a-step-involves-a-private-project/840759/1 "2024-06-20T21:08:50Z")

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I manage some Rules for a cross-department Support Tickets project, and some of these rules also multi-home projects to other teams’ private work tracking projects. I don’t have access to all of these, and that’s fine. They setup that multi-homing step and it’s working for them. Recently, however, rules now show as “ **broken** ” for me if they include a step that involves a project I don’t have access to. What changed? Has anyone else had this issue?

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**Author:** ![Jackson\_Lee](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/jackson_lee/32/275623_2.png) [@Jackson\_Lee](https://forum.asana.com/u/Jackson_Lee)\
**Post date:** [20 June 2024 21:10 UTC](https://forum.asana.com/t/rules-labeled-broken-if-a-step-involves-a-private-project/840759/2 "2024-06-20T21:10:40Z")

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![Screenshot 2024-06-20 at 4.09.44 PM](https://us1.discourse-cdn.com/asana/original/3X/8/8/880de5aae280a4f20a5982a951571b5d61746d29.png)  
I’ve never had access to this project, and it’s never mattered before. The rule never showed up as broken.

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**Author:** ![Larry\_Berger\_lpb](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/larry_berger_lpb/32/276017_2.png) [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\
**Post date:** [21 June 2024 03:33 UTC](https://forum.asana.com/t/rules-labeled-broken-if-a-step-involves-a-private-project/840759/3 "2024-06-21T03:33:23Z")

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@Jackson_Lee,

Unless you show the rules in more detail, and someone is willing to try to debug in this environment, you may want to [try these troubleshooting steps](https://asana.com/guide/help/faq/connectivity#gl-troubleshooting), then please create a support ticket: see [How to contact our Support Team](https://go.asana.com/supportteam).

May I move this topic out of this private category so 600k+ others can benefit from it?

Thanks,

Larry

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**Author:** ![Bastien\_Siebman](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/bastien_siebman/32/172354_2.png) [@Bastien\_Siebman](https://forum.asana.com/u/Bastien_Siebman)\
**Post date:** [22 June 2024 17:15 UTC](https://forum.asana.com/t/rules-labeled-broken-if-a-step-involves-a-private-project/840759/4 "2024-06-22T17:15:42Z")

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I have the same thing. This is a bit annoying because we might be tempted to delete or try to fix when in fact everything works as expected. @Vanessa_N do you want to try and find out if this is a bug or a new “feature”?

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**Author:** ![Jackson\_Lee](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/jackson_lee/32/275623_2.png) [@Jackson\_Lee](https://forum.asana.com/u/Jackson_Lee)\
**Post date:** [23 June 2024 17:26 UTC](https://forum.asana.com/t/rules-labeled-broken-if-a-step-involves-a-private-project/840759/5 "2024-06-23T17:26:41Z")

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Yes please!

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**Author:** ![Vanessa\_N](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/vanessa_n/32/284022_2.png) [@Vanessa\_N](https://forum.asana.com/u/Vanessa_N)\
**Post date:** [24 June 2024 13:19 UTC](https://forum.asana.com/t/rules-labeled-broken-if-a-step-involves-a-private-project/840759/6 "2024-06-24T13:19:28Z")

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Thanks everyone, I’ve reached out to our Product team for clarification and will get back to you shortly!

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**Author:** ![Vanessa\_N](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/vanessa_n/32/284022_2.png) [@Vanessa\_N](https://forum.asana.com/u/Vanessa_N)\
**Post date:** [28 June 2024 11:28 UTC](https://forum.asana.com/t/rules-labeled-broken-if-a-step-involves-a-private-project/840759/7 "2024-06-28T11:28:09Z")

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Hi everyone, our team’s confirmed this was a bug, and it has since been fixed! Let me know if you are still running into issues!

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**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\
**Post date:** [5 July 2024 11:28 UTC](https://forum.asana.com/t/rules-labeled-broken-if-a-step-involves-a-private-project/840759/8 "2024-07-05T11:28:42Z")

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Closed on 5 July 2024 11:28 UTC

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