Hi @Janus_de_Visser and welcome to the Forum!
Sorry to hear you are running into this issue! In this case I would recommend you to reach out to our Support Team following these steps, as they will able to take a closer look into this for you! When you do, please make sure to share the URL of the Template and the URL of the project you have created.
Sorry for not being able assist you via Forum but our Support Team will be more than happy to help you with this.