Hi @Mike_Tammaro, thanks for reaching out!
Could you please try the following steps to see if any of these resolve the issue?
- Access your “Profile Settings” by clicking on your profile pictures on the top right corner of your Asana window
- Click on the “Apps” tab
- Find Jira Cloud and click on “Deauthorize”
Once this is done, follow these steps to authorize and connect Asana to your Jira Cloud account: Integrate Asana with Jira Cloud and build interactive, connected workflows. • Asana Product Guide
If you’re still running into trouble after this, you can reach out to our Support team and they’d be happy to help you further: How to contact our Support Team ✉