# Rules assigning users are paused on projects created from templates. **URL:** \ **Category:** Closed\ **Tags:** rules\ **Created:** [19 June 2022 18:43 UTC](https://forum.asana.com/t/rules-assigning-users-are-paused-on-projects-created-from-templates/173223 "2022-06-19T18:43:04Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![RichardR](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/richardr/32/41033_2.png) [@RichardR](https://forum.asana.com/u/RichardR)\ **Post date:** [19 June 2022 18:43 UTC](https://forum.asana.com/t/rules-assigning-users-are-paused-on-projects-created-from-templates/173223/1 "2022-06-19T18:43:04Z")
All the rules to assign users are paused in projects created from templates. Unless someone manually opens each and every such rule and un-pauses them one at a time, the automation never runs (meaning the project just sits there doing nothing until someone–probably an angry client–notices the project is behind schedule). I’m sure this will be dismissed as an “expected behavior,” but if it is, it should seriously be reconsidered as it adds unnecessary and tedious manual steps to the project creation process. Steps to reproduce: Create a template with rules that assign users when triggered. Create a project with said template. All assignment rules will be paused. Browser version: Chrome ![paused rules](https://us1.discourse-cdn.com/asana/original/3X/e/b/eb9ba034ca26ae08cfe7cc0364fb04e63c32a710.png) ---
**Author:** ![Rebecca\_McGrath](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/rebecca_mcgrath/32/74508_2.png) [@Rebecca\_McGrath](https://forum.asana.com/u/Rebecca_McGrath)\ **Post date:** [20 June 2022 09:19 UTC](https://forum.asana.com/t/rules-assigning-users-are-paused-on-projects-created-from-templates/173223/2 "2022-06-20T09:19:31Z")
Hi @RichardR, thanks for flagging this. I have just tested this on my end and the Rule is not paused. Can you please confirm if the Rules are paused in the template, or active? A screenshot confirming this would be helpful. ---
**Author:** ![anon68277014](https://luna1.co/8d76cd.png) [@anon68277014](https://forum.asana.com/u/anon68277014)\ **Post date:** [23 June 2022 13:17 UTC](https://forum.asana.com/t/rules-assigning-users-are-paused-on-projects-created-from-templates/173223/4 "2022-06-23T13:17:17Z")
We are experiencing this rule issue as well. I have opened a support ticket and submitted supporting photos. ---
**Author:** ![Pax](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/pax/32/17631_2.png) [@Pax](https://forum.asana.com/u/Pax)\ **Post date:** [28 June 2022 21:39 UTC](https://forum.asana.com/t/rules-assigning-users-are-paused-on-projects-created-from-templates/173223/5 "2022-06-28T21:39:46Z")
Yes, we are seeing this, as well. I have spoken with a training facilitator about it, and when it stumped them, I reached out to [support@asana.com](mailto:support@asana.com). Meeting with them tomorrow. The issue has brought us to a bit of a standstill, so I’m hoping for quick resolution! ---
**Author:** ![RichardR](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/richardr/32/41033_2.png) [@RichardR](https://forum.asana.com/u/RichardR)\ **Post date:** [30 June 2022 17:35 UTC](https://forum.asana.com/t/rules-assigning-users-are-paused-on-projects-created-from-templates/173223/6 "2022-06-30T17:35:41Z")
They’re active in the template. They show up paused in the project for everyone but the person creating it. ---
**Author:** ![Joam\_Reynoso\_Mieses](https://luna1.co/8d76cd.png) [@Joam\_Reynoso\_Mieses](https://forum.asana.com/u/Joam_Reynoso_Mieses)\ **Post date:** [3 July 2022 23:13 UTC](https://forum.asana.com/t/rules-assigning-users-are-paused-on-projects-created-from-templates/173223/7 "2022-07-03T23:13:13Z")
Hello, Any updates on this? We are experiencing this issue as well. ---
**Author:** ![Rebecca\_McGrath](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/rebecca_mcgrath/32/74508_2.png) [@Rebecca\_McGrath](https://forum.asana.com/u/Rebecca_McGrath)\ **Post date:** [4 July 2022 09:25 UTC](https://forum.asana.com/t/rules-assigning-users-are-paused-on-projects-created-from-templates/173223/8 "2022-07-04T09:25:48Z")
Hi folks, quick update! Our Engineering team have confirmed that they are working on this as a high priority. I hope to have an update soon. ---
**Author:** ![Rebecca\_McGrath](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/rebecca_mcgrath/32/74508_2.png) [@Rebecca\_McGrath](https://forum.asana.com/u/Rebecca_McGrath)\ **Post date:** [7 July 2022 11:52 UTC](https://forum.asana.com/t/rules-assigning-users-are-paused-on-projects-created-from-templates/173223/9 "2022-07-07T11:52:45Z")
Good news folks 🎉 This issue should now be resolved! Please let me know if you’re still running into this and I’ll take another look 🙂 ---
**Author:** ![Joam\_Reynoso\_Mieses](https://luna1.co/8d76cd.png) [@Joam\_Reynoso\_Mieses](https://forum.asana.com/u/Joam_Reynoso_Mieses)\ **Post date:** [13 July 2022 15:11 UTC](https://forum.asana.com/t/rules-assigning-users-are-paused-on-projects-created-from-templates/173223/10 "2022-07-13T15:11:57Z")
Thanks Rebecca for your assistance. We did some testing and everything works great! Best regards, JRM ---
**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\ **Post date:** [30 July 2022 07:12 UTC](https://forum.asana.com/t/rules-assigning-users-are-paused-on-projects-created-from-templates/173223/11 "2022-07-30T07:12:06Z")
This topic was automatically closed 16 days after the last reply. New replies are no longer allowed.