Rule trigger for when start timer

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1

I’d also like to do this too. This would be really helpful.

Also, is it possible to do an automation where if we start the timer, the custom field single select changes from New Request to In Progress. That would be great so we don’t have to manually change the single select, it just changes automatically.

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@Krista_Montesa,

I moved your post to a new topic where you can vote at the top, as I just did.

Thanks,

Larry