Rule running on a custom field, but not hyperlinking a People field.

Has anyone run into this before? I see some old, closed posts here but not a solution.


Hi @Mary_Jo_Olsavsky , welcome to the forum :wave:

Could you be a bit more specific? Perhaps a screenshot or links to the closed posts you mentioned?

Are you referring to variables within Rules perhaps? When using the People variable, select the Default setting (instead of the Name) to create a hyperlink to that person when they are mentioned in a comment, for example.

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